Frequently Asked Questions:
What is a property services company?

EPS operates as your eyes and ears while you are away from home. The service is designed to give you peace of mind while you are away from your home. Your home watch staff will conduct routine or scheduled (usually weekly) visual inspections looking for any obvious issues or problems.

Why do I need a property-services company?

So many things can happen to your home in your absence: break-ins, water leaks, frozen pipes, electrical problems, insects, mold, and storms, to name a few. Conversely, preventive measures such as storm preparation and proactive maintenance should prevent many situations from arising. Even if you have a trusted neighbor or relative nearby, having a professional who is insured, licensed, bonded and accredited acting on your behalf is a much more reliable and effective option. EPS is licensed by the Massachusetts State Police to provide home watch services. License # LW0348A.

Why shouldn't I let my neighbor watch my home?

Many people ask their neighbors to "keep and eye on" their homes and take care of the mail, newspaper or other obvious signs their home is vacant. This can certainly work for short trips, but can strain those relationships over extended absences. Some people ask a handyman to do periodic visits, which can add at least some level of experience in spotting issues, but without a contractual obligation, your home might get deprioritized over other more immediate opportunities for the handyman. There are also several companies that offer "home watch" services but do not have the specific Watch Guard Patrol license which Massachusetts state law requires. This license ensures that the home watch company has been vetted by the state, has passed a thorough background check, and has proper insurance in place. And if a non-licensed company is involved in identifying or trying to remedy an issue, it could compromise your ability to recover damages from your home insurance. 

Is Eldredge Property Services licensed and insured?

Yes. Eldredge Property Services is insured, bonded and licensed by the state of Massachusetts for Watch Guard Patrol.  License # LW0348A. 

What Eldredge Property Services is not:

EPS is not property management company nor are we a licensed home inspection service for the purpose of buying or selling a property. We are not a licensed construction general contractor. We provide “home watch”  and home concierge services only.

If you have a question that isn’t answered here, or if you’d like to speak with an Eldredge Property Services representative about your unique watch inspection or concierge needs, please call 781-910-5901 or send us a note here.